Dynamics 365 Consulting & Implementation

• Our Consultants have over 20 years’ experience with Microsoft Dynamics and are ex-Microsoft
• We engage with your team to understand your unique business needs and customize the Dynamics 365 applications accordingly to ensure you gain maximum advantage
• We accelerate the implementation process and lower costs using a ‘best-practices’ driven approach and optimum use of the Dynamics 365 platform capabilities
• We ensure regular information sharing and interaction with key stake holders to boost team engagement and feedback process
• We ensure scope, milestones, timelines and responsibilities (from both sides) are agreed and feasible to avoid surprises or adverse impacts to project budget and time
• We strive for the best possible adoption of your Dynamics 365 system by providing effective training, customized user guides, and post go-live reviews and action plans

Understanding an organization’s needs is at the heart of everything we do.  We like to refer to it as ‘implementing solutions, not software!’  Utilizing our vast experience of implementing Dynamics for organizations of varying sizes and cultures, we adopt a blend of Agile and Waterfall methodology to ensure that your project is delivered on time and on budget.  Our implementation process consists of the following key activities:

• Discovery sessions to understand project goals, key business requirements, and project success factors
• Prototype configuration and review workshops to finalise business requirements and scope of work
• Fit-Gap Analysis
• Time and Cost Estimation,Statement of work and Project Plan
• Software installation (for on-premise), development and staging environments setup
• Design, customization, testing and defect fixing – multiple iterations as required
• Training, User Acceptance Testing,defect fixing, change management (as required)
• Documentation, user training, preparation for go-live, data migration
• Go-live Support
• Post go-live reviews and a roadmap for potential future Dynamics 365 enhancement

Let us work together to align your strategies to your Dynamics 365 implementation and maximize your investment. Drop us an email (info@its-dxb.ae) or complete the form below and we shall get in touch with you.